Future Student FAQs (latest update:
7 July 2021)
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Dutch universities including the pathway college, are planning for face-to-face classes in the academic year 2021-2022. Scenarios are being prepared where classes can be taught without restrictions. This means that keeping a distance of 1.5 meters will no longer be necessary and that there is no maximum group size. This will enable us to have most classes on campus again. Wherever necessary and/or desirable, a number of educational activities will still be offered online. In case situation would require us to, we are preparing for scenarios in which possible restrictions may still apply. A certain amount of education activities will then need to take place online again. The college will be prepared to deal with both scenarios, and offer a complete and beneficial learning and social experience for students. In all cases, a healthy and safe study and work environment for staff and studens will be our first priority.
Is it safe to travel to the College?
Traveling to the College via public transportation or taxi is considered safe provided you follow the local Covid-19 regulations.
Which safety measures does the University of Twente take in relation to COVID-19?
Twente Pathway College follows Dutch national regulations combined with the University of Twente guidelines. A safe and healthy study and work environment for students and staff is our first priority.
Due to the high numbers of administrated doses and the low number of hospital and ICU admissions, the government has decided to lift the 1.5 metre rule on campus. This measure applies since 30 August. There will, however, be a few additional conditions in place to ensure on campus learning can take place in a responsible way. This includes a maximum group size of 75 people and the use of facemasks outside the classrooms. It is also encouraged that the students and staff will take a self-test. Lifting the 1.5 metre rule is aiming to ensure that the new academic year gets off to the best possible start.
Can I study online in the Academic Year 2021/2022?
We will exclusively offer online delivery to students who are not yet able to travel to the Netherlands. E.g. because they cannot pick-up their visa, the borders of their country remain closed or because no flights are available. Once their travel restrictions are lifted, those students are expected to join us in the Netherlands for on-campus studies. In case you face no severe travel issues, you are expected on campus to start their study and living experience in the Netherlands. Please note, online start of studies requires approval from the college.
What if I cannot take an IELTS or TOEFL test?
Students applying for Twente Pathway College are requested need to demonstrate proof of their English language ability. It is one of our entry requirements and also required to obtain a Dutch visa. During the Covid-19 pandemic some students may face difficulties in taking a regular IELTS or TOEFL test.
ETS has expanded availability of at home testing for the TOEFL iBT® test. The testing system is now available in most countries world-wide. We approve this version of TOEFL iBT tests for which you can register online.
How can I open a Dutch bank account?
Students starting their studies in the College receive further information about opening a Dutch bank account in the Pre-Departure Guide. Please note, credit cards are not widely accepted in the Netherlands and we recommend all students to open a bank account. There are good options to do this prior to arrival. Given the fact that groups of students will be recommended to self-quarantine, or need to do a mandatory quarantine at their home or a hotel, following Dutch government guidelines, having access to a Dutch bank account may also be useful to make online payments for food and grocery deliveries in the meantime.
What if I haven’t found accommodation before arriving?
Please keep in mind that groups of students will need to self-quarantine after arrival, you will need to have a place to stay. As always, the College recommends against traveling to the Netherlands without having secured a suitable place to stay. Please check the College website for further guidance or reach out to the College team directly.
Will I get accommodation fees back if I don’t start studying on-campus until later?
Studying online instead of on-campus will be a temporary solution, since once travel restrictions are lifted for your case, we expect you to arrive on campus. For that reason we strongly suggest you to keep your booked accommodation and pay the rent in the meantime. Contract dates cannot be changed if booking with assistance of the college. Please consider that cancelling your room may most probably mean facing difficulties later in finding a new place to stay. For further questions please contact your housing provider.
HEALTH & INSURANCE
When do I arrange health and liability insurance?
Your insurance needs to take effect before you leave your home country and needs to cover the entire duration of your studies at The Hague Pathway College. This way you are also covered during your travels, including if any Covid-19 related health issues appearing during or after traveling. During the induction week, you will have to show proof of your health insurance. For more information check: https://www.thehaguepathway.nl/Insurances.
Does the AON insurance cover Covid-19?
The AON Complete+ insurance as recommended by the College covers all medical conditions including Covid-19 health issues and hospital stay or visits. Please consult the policy for further detailed information. A link to further information is provided at https://www.thehaguepathway.nl/Insurances.
When will I learn more about the Dutch healthcare system and my insurance?
During the induction week the college will provide further information. Also have a look at the Pre-Departure guide which will be sent out to all students we expect to start studying with us in January 2021.
What should I do if I don’t feel well and have Covid-19 symptoms?
In such cases you self-quarantine in your accommodation and get tested. For a further explanation please have a look here. Testing is free of charge. In case a BSN-number would be asked, please note you will get this number only after a couple of weeks, in the meantime keep your address available instead.
Can international students receive the COVID-19 vaccination in the Netherlands?
All international students can also get vaccinated soon upon arrival, of course following any mandatory quarantine. Students who have had one vaccination in a different country or who have been vaccinated with a vaccine not authorised by the EU can, in due consultation with GGD Twente, look into possibilities on how they can get a full vaccination.
You have several options, if you wish to get vaccinated in the Netherlands:
- You can get your vaccination with or without an appointment at the Municipal Health Service: GGD Twente. You can make an appointment online at coronavaccinatieafspraak.nl or by calling 0800-7070. You can also visit the location for vaccinations in Enschede without an appointment, which is open every day from 8.30 till 16.00.
- The location nearest to campus is situated at the Kennispark: the address is Colosseum 72, Enschede. This is a five-minute bike ride from the main entrance of UT. This location is also easy to get to by bus (line 1) or by train (station Enschede Kennispark). When you go there to get your vaccination, do not forget to bring a face mask and your ID with you. In any case, please save the papers you will receive from the vaccination centre in order to get your official vaccination certificate.
- Even without a social security number (BSN), you can get a vaccination, but you will not be able to get a vaccination certificate (with a QR code in the Coronacheck app). We hope that getting a vaccination certificate without having a social security number will be possible soon.
VISA PICK-UP & OTHER VISA RELATED MATTERS
If I cannot pickup my visa, how am I going to start my classes? What do I need to do?
In such cases you should start studying online from your home country. For this you need a laptop and a reliable internet connection. During the Induction Induction week our Academic support team will provide you with full instructions. As soon as you are able to travel we expect you to arrive on campus as soon as you can. We very much look forward to meeting you in person.
Can I change the city where I was supposed to pick-up my visa?
In case the embassy or consulate you indicated in your visa documents is closed we recommend you to first reach out to the embassy, since in cases they may be able to offer a visa pick-up moment for you anyhow. In case this is not feasible, please explore which embassies in your region are open and will be open for you to travel to. In case you found suitable options, please reach out to the College for further guidance. The College and the University visa team need to reach out to the IND and the different embassy needs to grant this request. Only then you make an appointment at the new embassy. Your visa sticker will then be forwarded to the new embassy.
I will arrive late, will my entry visa still be valid?
Typically your entry visa has a validity of 90 days and you would be able to arrive in the Netherlands within this 90-day period. Given the current situation you will be able to have your visa re-issued after these 90 days. This appointment has to take place within 90 days after your current mvv expires. At the appointment you will have to explain that you could not travel with your mvv because of the measures. The embassy or consulate will then reissue your mvv.
Has it been more than 90 days since your mvv expired? Then the embassy or consulate cannot just reissue the mvv. You must then make a new application first. This can be done in the same way as you made the previous application.
Please note, if arriving late because of not being able to travel yet, also if it is just a couple of weeks late: we need you to start studying online to not miss any of the key content in the programme.
Do I need to arrive in the Netherlands directly or can I arrive via a different Schengen country?
With a valid MVV Entry visa you will gain access to the Netherlands or another Schengen country. A valid MVV gives access to NL or to a different Schengen country. However, take into account that not all travel is possible or permitted. More information about access to the Netherlands: Rijksoverheid.nl and www.netherlandsandyou.nl. In the end all Schengen countries decide themselves how they lift the EU travel ban. For that reason you need to inform yourself about options to travel in the Schengen area or to transfer. If you travel to a different member state with a travel ban, you will need to show permission of entry of authorised authorisities. Our College advises that if there are options to travel directly, those would be highly recommended. If they don’t exist students will need to check in with local experts (e.g. travel agent who is well-informed and airline companies) and follow involved country’s websites to remain aware of any changes.
My visa appointment is late and I will be unable to arrive in time for induction or first week(s) of teaching, what should I do?
In such cases we need you to start studying online from your home country. You will need a laptop and reliable internet connection. During the Induction week our Academic support team will provide you with full instructions. As soon as you are able to travel we expect you to arrive on campus as soon as you can. Please inform the TPC Student Support team about your arrival, also if you don’t have a date yet. We very much look forward to meeting you in person.
Can I book my visa pick-up appointment in a different Schengen country embassy, for example collect the MVV entry visa at the German embassy?
This is not an option. The entry visa has to be issued in the home country, in the country where the student has a long-term residence or, given the current situation in rare cases in a different country in the region in case the student’s country does not have a Dutch representation.
I am still waiting for my visa approval letter, however I already want to schedule an appointment with the Dutch embassy. Is that possible?
In most cases uou will need to wait until you receive your visa approval letter which has your V-number. Obviously you can already consult the Dutch embassy in your country via www.netherlandsandyou.nl or via other regular contact options to hear about the availability of appointments and seek further advice.
CAMPUS LIFE IN COVID-19 TIMES
Are campus facilities open?
Campus facilities are open however will apply the regular Covid-19 restrictions to make sure a safe study and living environment can be provided to students and staff.
Is the college student support team available?
Our Student Support team is available at all times to provide the right level of care and support. Student Services will be available by e- mail Student.Support@twentepathway.nl and via telephone +31534891515. When applicable, Student Support will make arrangements for video calling.
In addition, each student is assigned to a personal Tutor, with whom they can discuss academic matters (e.g. progression, upcoming exams etc.) and more welfare-related issues (e.g. homesickness, anxiety etc.) on a one to one level.
Are the shops open?
All shops have reopened.
Where can I find an overview of the current measures in the Netherlands?
Basic measures continue to apply and include extra (hand) hygiene measures, stay home and get tested when not feeling well, and keep a 1.5m distance from other people. For more information around this, we also refer to the TPC Pre-Departure Guide you will recive from us. For a full overview, we refer to this government website.
TRAVEL & ARRIVAL TO THE NETHERLANDS
My country is not on the EU list of countries for which the travel ban has been lifted. How can I enter the Netherlands to start my study programme?
Studying in the Netherlands is considered as essential travel. Your MVV entry visa or your confirmation letter (in case you don’t need the MVV entry visa, but do need the residence permit) will allow you to enter the Netherlands. For more and up-to-date information check the IND page on this topic.
My visa appointment is late and I will be unable to arrive in time for induction or first week(s) of teaching, what should I do?
In such cases we need you to start studying online from your home country. You will need a laptop and a reliable internet connection. During the Induction week our Academic support team will provide you with full instructions. As soon as you are able to travel we expect you to arrive on campus as soon as you can. Please inform the THPC Student Support team about your arrival, also if you don’t have a date yet. We very much look forward to meeting you in person.
When can I arrive on campus?
As soon as your MVV Entry visa is in your passport you can travel to the Netherlands. Please keep in mind that in many cases you are either recommended or required to self-quarantine and that you need a suitable location for this. Self-quarantine can be in your regular student accommodation. Please check information carefully, as you risk damaging te health of others around you, and fines for yourself if you don't follow the regulations.
Do I need to have a Covid-19 negative test with me? What do I need to bring?
All the travellers must be able to show a negative result PCR test performed no more than 72 hours before arrival in the Netherlands. In addition people travelling to the Netherlands by air or sea must take rapid test no more than 4 hours before departure. More information on how to get PCR or rapid test outside the Netherlands can be found here.
Next to this you need, next to your passport and other regular travel essentials are a health certificate and a face mask. Also, for non-EER students able to travel without the MVV Entry sticker, you will need to bring a copy of your IND Confirmation letter (Kennisgeving).
Can my parents accompany me to the Netherlands? Do they have to also go through quarantine?
This will depend on any travel restrictions which may be in place for your country and highly depend on the location they would be traveling from. Please collect local and Dutch information on the options available. If your parents are not traveling from an exempted country, quarantine regulations also apply to them.
Should I self-quarantine after arrival?
A complete and up to date overview is available via the link to this government website. At the moment a 10 days of self-quarantine is strongly recommended for most incoming international travels. If you get tested on day 5 you might be able to shorten the quarantine period. Depending on the country you are traveling from, you may need to follow a mandatory self-quarantine.
You can self-quarantine in your own accommodation. Do make sure you have a suitable place to stay
Is self-quarantine mandatory?
At this moment self-quarantine is mandatory for certain travellers. Others are strongly recommended to self-quarantine as it is in your own interest and that of everyone around you to follow the guidelines. Nobody wants to infect somebody else.
How do I travel from the airport to my accommodation in case I have to self-quarantine?
You are allowed to travel by train or taxi from Schiphol Airport to The Hague. Avoid rush hour if you have to do so. Please note that face masks are obligatory when you use public transport or taxis. Check the Pre-Departure Guide for further information.
You can also book a taxi with our help.
How do I organize my grocery shopping during quarantine?
In case you cannot reach out to anyone, you are allowed to break your quarantine to shop for groceries but only if you have no symptoms. Moreover, the Pre-Departure Guide provides information on online grocery delivery option. Also see https://www.government.nl/topics/coronavirus-covid-19/tackling-new-coronavirus-in-the-netherlands/travel-and-holidays/self-quarantine
I will arrive close to the date of the programme start and will need to self-quarantine. How do I study in the meantime while I need to stay in my student accommodation?
During the Induction week our Academic support team will provide you with full instructions. Expect that you will be studying fully online during your remaining quarantine period. After that we very much look forward to meeting you in person.
If I self-quarantine, will I be able to participate in the Induction week activities?
Yes, you will be since the Induction activities are provided online for students who need to self-quarantine.
ACADEMICS, STUDENT SUPPORT & (ONLINE) TEACHING
What will the Induction week programme be like?
You will receive a more detailed programme shortly. For now, please know that all necessary and practical things will be delivered online.
How can I meet with student services, online and on-campus?
Students will be able to meet with Students Services either online or face to face. The Student Services team will be available on-campus at regular times to deal with any questions or comments you may have. Of course, scheduled appointments can be made outside of these set times.
I heard about hybrid learning, what does it mean and will this also be for students who are on the campus?
Students around the world have engaged in hybrid learning in the Academic Year 2020/2021. Hybrid learning is a combination of face-to-face on-campus learning for high-quality interaction, combined with online teaching for parts of the programme in which personal interaction is less relevant. So imagine doing tutorials and project work in small groups in a face to face setting, while doing lectures from the comfort of your home. This approach allows academic institutions to make the most of space and time available, while strictly adhering to social distancing rules. Experts think this hybrid learning is here to stay, also after the Corona pandemic. For your academic year starting September 2021 we expect the majority of your teaching to take place via face-to-face delivery.
Can I study the whole year online?
The College team will exclusively offer online delivery to students who are not yet able to travel to the Netherlands. E.g. because they cannot pick-up their visa, the borders of their country remain closed or because no flights are available, once we resume on campus teaching. As soon as these restrictions no longer apply. we expect students to join us in the Netherlands for face-to-face education. All other students are expected on campus to start their study and living experience in the Netherlands.
What do I need to study online, either temporarily from my home country or while in Enschede?
A laptop or tablet is highly recommended, since online education is not working effectively on a mobile phone. This also goes for students on the campus, since small parts of the teaching programme may be via online delivery.
Next to this you need a reliable internet connections. During the Induction week the College team will explain more about the software you need, which by the way requires no complicated licenses.
Will I be able to interact with my teachers if I would need to start my studies via online delivery?
If anything, we found that the amount of student/teacher interaction increased after going online in the second part of the past Academic Year. The amount of tailored feedback students got was a major benefit of the online environment. Students were able to schedule one to one appointments with teachers at convenient times. This will be the case again this year when needed.
How about time zone differences if I would need to start my studies via online delivery?
We will do our best to accommodate students in different time zones, however, being in the Netherlands will be the preferred option, which is obviously what you are aiming for too. You will be able to access recorded sessions in case there is no other option.
When do I transfer to on-campus delivery if I would need to start my studies via online delivery?
As soon as restrictions preventing you from joining the college for on-campus delivery are lifted, we expect you to join the us on the campus for the full international study and living experience.
In case needed, am I able to do online exams or tests?
Expect for your exams to take place on-campus. We can shift to online exams when situations whuuld need us to, but it is not our prefered option.
What do I need to take into account when studying online, either when fully online before arriving in the Netherlands, or in the hybrid education model you propose?
This depends on the student concerned but aspects of online learning have specific benefits. However, there is a responsibility on the students to take advantage of these benefits. You will need to be independent, conscientious and organised from day one. These are the skills required of students at Dutch universities, meaning this aspect of learning will contribute to future study success upon progression to your Bachelor’s programme.