Current Student FAQs
Q: Is Twente Pathway College still teaching?
A: End March The University of Twente has confirmed that all teaching and any examinations will be online until 1 June 2020. In May 2020 this measure has been extended untill the end of the programm. At TPC we will, of course, follow these guidelines. All TPC classes and any examinations will be online until the end of the academic year.
The content and quality of all our modules will stay the same, meaning students will be able to progress as normal upon successful completion of the Foundation year.
Q: Is the library open on campus?
A: The new guidelines from the national authorities state that sports, cultural activities and library services may gradually be resumed, following strict rules. UT is preparing accordingly. You can use digital resources, e-journals, e-books, online library training, audiovisual media by accessing the university library portal.
Q: How is Twente Pathway College supporting current international students who are now studying online?
A: Our Student Support Team has reached out to all students personally to hear about their well-being. The team is available at all times to provide the right level of care and support. Due to safety precautions, the Student Support Desk will remain closed for face-to-face interactions. However, Student Support will be available by e-mail (Student.Support@twentepathway.nl) and via telephone (+31(0)53-489-1515). As required, Student Support will make arrangements for video calling.
Online Student Support video call via Zoom Mon-Fri 12:00 -13:00.
Monday & Wednesday: Hanna | Zoom ID: 804-694-315
Tuesday & Thursday: Dinna | Zoom ID: 450-537-1708
Friday: Sterre | Zoom ID: 207-756-3480
Q: Will online attendance be monitored?
A: Online attendance is monitored. It is essential for students to follow the classes and actively participate. Students still have to achieve 85% attendance. In case students have low attendance, they might not be able to progress to UT’s bachelor programmes. Deferral of the next term is not possible due to visa legislation and discontinuing the programme would mean we would, unfortunately, need to cancel students’ residence permits. This means there will be no progression option to enrol into the University of Twente as residence permits for pathway programmes are only given once. Visa regulations imply it is not possible to apply for a foundation year again.
Q: Will the next exams online or face-to-face?
A: All exams for this academic year will be conducted online before the end of June.
Q: How is the Twente Pathway College supporting students who suspect they have COVID-19?
A: Our Student Support Team has reached out to all students personally to hear about their well-being. All the students are informed that they can reach us 24/7 via our emergency phone number. As a college, we follow the steps the Dutch government suggests if someone suspects that has COVID-10 and we advise our students accordingly. More information: https://www.rivm.nl/en/novel-coronavirus-covid-19/questions-and-answers#personalhealth
Q: As a current student in The Netherlands, are Covid-19 diagnoses and treatments covered by Dutch health insurance?
A: All students of the College have received information around medical insurance prior to arrival and during the induction week. Having insurance for medical costs is mandatory for our students. This insurance covers treatment that is medically required in relation to Covid-19.
Q: I want to return home during the closure, what is the process for deferral of study?
A: Dutch visa regulations imply that students can only benefit from having a foundation year visa once - for a maximum duration of 12 months. Deferral or reapplication at a later stage is therefore not a possibility. Students leaving the programme, unfortunately, lose access to their planned progression degree programme. Also, please keep into account that having a permanent address is mandatory. Students without a permanent address risk losing their right to stay and study in The Netherlands.
Q: When will the face to face teaching at Twente Pathway College start again?
A: We expect face to face teaching to resume by September upon the start of the new academic year. In the meantime students are strongly recommended to follow their online classes and do their assignments.
Q: Who can students contact with housing issues?
A: Housing contracts are between student and provider, so questions need to be addressed with them. Students can leave their belongings in their rooms as the contract expires in August.
Q: What impact will this have on my visa?
A: Students are not recommended to travel home since travelling contributes to the spread of the virus. However, student visas do allow free travel and return to The Netherlands. Bear in mind that students with a residence permit need to have a permanent address in the country, or otherwise risk losing their Dutch residency. Once face-to-face classes resume, we expect students to return to resume their on-campus teaching and do examination work.
Q: What tools do I need for the online classes?
- Download Zoom on your Laptop / Mobile Phone / Tablet
- Laptop / Mobile Phone / Tablet with a webcam option
- A stable internet connection is a must-have
- Allow the program to use an audio system of your device: Headphones and microphone
Q: How to contact teachers?
A: Please, use Moodle to contact your teacher. Once you log in to the system, on the top right corner, you can find the button to open chat. Use it to write a new message to the teacher.